Return Policy

We accept exchanges for damaged books given that the exchange is made in accordance with our return/exchange policy: For all other merchandise, returns and exchanges are accepted pending an investigation of the materials. A restocking fee of $2.50 (minimum) or 25% of the purchase price, whichever is greater, will be charged on all returns or exchanges if NeighborWorks America is not at fault. Returns and exchanges are accepted within 2 weeks of delivery only.